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Client Bill of Rights
- You have the right to accept, decline, or ignore our
recommendations and advice on projects and accounts managed by
The Call Center Mercenary.
- You have the right to demand and expect strict adherence to
non-disclosure and confidentiality agreements related to your
projects, accounts, and business operations to the fullest
extent allowed by US law.
- You have the right to send us into battle on your behalf. We
will not be intimidated by a pitched battle that results in lost
pens, shuffled papers, buzzing printers, beeping computers, and
ringing phones.
- You have the right to professional and prompt service,
efficient project management, timely responses, and returned
phone calls.
- You have the right to pay for our services in gold bouillon or
by company check.
- You have the right to retain or discharge the services
provided by the Call Center Mercenary as needed (in accordance
with contract terms and conditions) without losing sleep over
who or what will be impacted by your decision.
- You have the right to final approval on any decisions or
changes to be made to a project that the Call Center Mercenary
is managing on your behalf.
- You have the right to bundle multiple projects under one
account name.
- You have the right to ask questions or our advice as it
pertains to our particular area of expertise.
- You have the right to expect a much more serious, diplomatic,
and intense approach to the handling of your project than our
website may imply.
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